[dropcap]T[/dropcap]his is such an unimaginable loss! It is heart-wrenching for me writing this tribute for an extraordinary person – Omua Victoria Imuzeze, whom we fondly called Coco.
It still feels like a dream, I am flooded with too many memories …I cannot hold back my tears.
So I would not seat beside you at work anymore? I would not have you as a sounding board for ideas? I won’t get to call your name Coco, tease and play with you ever again? Or hear your jokes? How can a light that shone so bright be gone?
I struggle to find the exact words to describe you, somehow, it seems easier to just sit and cry in the dark than to do this. But how can I not talk about you?
Coco was my supervisor and close friend, I met her when she resumed our department as the Head of Contact Centre in Keystone Bank in October 2014. Even before then, we had heard so many good things about her and were already excited to have her on board.
I remember the first day Coco walked in and smiled, she was magical. She had that aura of love… She was glowing from the inside, we all ran to her with hugs. I knew she would be a remarkable colleague and I wasn’t mistaken. She turned the team to a family and work to a happy place to be. Always supportive and ready to lend a listening ear,
For the next couple of years as I worked closely with her, she shared everything with us (her angels as she would call us), she was a friend and confidant. Coco is the primary reason I left Contact Centre to Customer Experience in 2018 when she was redeployed to head the team and remained with her till date.
I was able to see, firsthand, how she quite literally touched a large number of people, lit up any room she walked into and made her world a haven. She was a very caring and generous soul and had this ability to make everyone feel loved and valued. From the security personnel to cleaners, her colleagues and superiors, nobody was left out from her kindness. The world has truly lost a real rear gem of inestimable value.
I must thank you Coco, for having such an impact on my life and making it rich with love, friendship and the guidance I needed so much. You always reached for the stars, so I choose to believe that you just went to research it before me. I am so glad you knew God and served him even to the very end. Have a great journey up there honey, I’m sure we’ll meet again. I love you.
Tive Lawal is a staff of Keystone Bank Plc. A tribute website in honour of Omua Imuzeze can be viewed HERE.
The opinions expressed in this article are solely those of the author.